Auto-renew toggle for assisted sales marketplace roles

^{Minor Upgrade}

❗ Important: This feature is currently in Early Availability (EA) status.

Authorized roles can now turn auto-renewal on or off for subscriptions directly from the assisted sales subscription management view (order modal). Previously, re-enabling auto-renewal required impersonating an end user and opening the subscription list.

This capability supports late renewal and other assisted sales workflows for auto-renewable subscriptions without user impersonation.

UI updates

When auto-renewal is off, Marketplace Managers, Sales Support Representatives, Reseller Managers, and Resellers see the Re-enable Autorenew in the assisted sales order modal.

📝 Note: This option is available in the assisted sales order modal only. It is not available in the self-serve view.

The auto-renew option:

• Works for subscriptions that are scheduled to end at the end of the contract.
• Does not work when the product edition is configured with auto-renewable set to false.

Feature enablement

This feature is not enabled by default. Contact your AppDirect technical representative to request it.

Setting enablement

No setting enablement is required.

Documentation

Refer to Manage auto-renewal from the assisted sales order modal.